How can we help you build business?

We understand what it takes to create demand, acquire customers, and build loyalty to drive customer lifetime value. Whether B2C or B2B, we have helped brands build interest, which translated to demand, which translated to sales. Our experience covers a variety of categories with a variety of brands. Contact us to learn more.

 

Know your consumer

How much do you know about your consumer? We'll help you unlock insights based on existing or new data gathered through research techniques utilized across various sectors. We understand both B2C and B2B and know that one size does. NOT fit all - let us help you find the right size for you and your team.
 

Products and services

 

Customer acquisition and retention audit

Price. Promotion. Network coverage. Influencers. Distribution. What is it that causes consumers to buy your product? What enhances loyalty among your current customers? The first step in our process is to audit your current marketing efforts to uncover nuggets of information and insights that help answer these questions. We know what to look for and what to ask - let us use our expertise and audit process to find the right acquisition and retention programming for your brand.

Path to purchase and retention journey mapping

Consideration. Investigation. Differentiation. Purchase. To generate sales and loyalty, today's successful brands know that it's mandatory to understand consumer behavior and the journey to purchase and advocacy. Whether it's through creating a consumer community, surprising and delighting your customers, and/or determining the potential triggers to churn, utilize our experience to map out your audience's current journey...and the optimal journey to sustained growth.

Communications audit

 

Not all communication channels are created equal - all are different and play different roles for your brand. Our audit examines your use of earned, controlled, social, and paid media, what's working and what's not, and provides actionable strategies and tactics to determine recommendations for integrated communications campaigns.